Anita & I both spoke with Mark today and we look forward to at least a full credit on late fees and the service call that did not fix our problem that turned out to be the cable box (FYI, this in the "Comcast Guarantee" on their website).
He's apologized repeatedly and will be reviewing the service we received by phone and online chat and will be discussing the problems with our regional office - Sheila, baby, this means you.
We'll see if the expected compensation materializes.
Oh, and the next blog will definitely use the phrase Carnival Cruise ship Holiday is lame repeatedly. Wait, I already did that. So much for compensation from Carnival for a pretty bad shipboard experience. They're just lucky I had some of my peeps with me to make it fun among the lameness. Words to live by: never travel without some peeps, marshmallow or otherwise.
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